Site Policy

Price List

All prices quoted on this site are in Australian Dollars and include 10% GST (Goods and Services Tax). We reserve the right to adjust prices of advertised goods from time to time to keep in line with supplier costs

Supply

We always stock a reasonable number of units of advertised stock,and goods will be posted within 2 weekdays of receipt of cleared funds. If due to unforseen circumstances or unusually large orders,stock numbers are depleted there will be delays in posting. You will be advised either by phone or email if this is to be the case.

For consignment orders you will be advised of the approximate posting date at the time of ordering.(ie:-embroidered quilt blocks.)

 Payment

Please Note.  We supply goods via mail order on a strictly proforma basis. That is payment with order or before delivery.

-Payment is to be in Australian Dollars by Direct Deposit or Money Order.

-Credit card payments will be accepted through our third party payment facility, Paypal. Sign up for Paypal is free and payments made through Paypal are entirely secure. To sign up with Paypal go to www.paypal.com and follow the simple instructions.

-International customers must pay through Paypal only in Australian Dollars or USD by prior contact with Sue's Crazy Craft Cubby.(See heading under International Customers for more information)

Postage - within Australia

All goods will be sent  by Australia Post and charged at the current Australia Post regular Postage rates. A postage calculator is available on the Australia Post website.

Express Post, Registered Post and insurance on items can be requested by customers at their expense.

Sue's Crazy Craft Cubby will not take responsibility for items lost or damaged in the mail. A copy Post Office Receipt will be available on request by customers if it is required to trace a package or claim insurance.

All goods will be securely packaged to ensure safe damage free transit a small packaging fee has been factored into each item to help cover these costs.

International Customers

Please contact us by email before ordering.

Goods and Services Tax is not payable by International customers so cost of items can be calculated by deducting 1/11th from the advertised price.(example if the total of your order is 110.00 the total for International customers would be 100.00)

Freight is charged on all orders at cost

Items may be sent Surface Post, Airmail Post, or Economy Air Post. You will be asked which service you prefer.

All insurance and customs requirements and payments, either here, in Australia or in the receiving country are the responsibility of the receiving party.

All International payments should be paid through Paypal preferably in Australian Dollars but US dollars will also be accepted.

If you have difficulty with this arrangement please contact us for alternative methods.

Return of Goods

Goods will only be accepted for return/exchange or credit if returned within 14 days of original invoice date.

Contact with us by email prior to returning the goods is essential.

All returned goods must be in good condition in the original packaging.

Goods are to be returned by Australia Post at the customers expense

Goods can only be exchanged or credited, we do not refund unless it is in exceptional circumstances.

Credits will be forwarded to you in the form of an e-coupon, discount voucher which can be used towards any future purchases with us.

Postage costs will not be taken into account in the case of issuing a credit.

Faulty goods returned for exchange will not incur any further postage costs.

Goods returned for no valid reason (eg changed mind etc) will be credited subject to a 20% handling surcharge.

Copyright 

All the material contained within this and any associated website is subject to copyright.

Some items have been used with the prior consent of the current copyright holders

Unauthorised reproduction of any material on this site without the express permission of Sue's Crazy Craft Cubby may result in legal action

All Crazy Craft Cubby patterns and kits are subject to copyright and protected under copyright legislation. Some patterns have been used with the permission of the original or current copyright owners.

Unauthorised use and or copying of any pattern or kit for commercial purposes is forbidden and may result in legal action being taken.

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